*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

236-AUBURN HX-H, 2820 B Street NW, 2820 B Street NW, Auburn, Washington, United States of America Req #8912 Wednesday, October 4, 2023 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Shift is Monday through Thursday 7:00pm - 5:00am but overtime and short Friday shifts happen with little notice. Starting pay is $20.30/hr increasing to $21.50/hr as you gain skills and knowledge through training. Third shift includes a $0.35 differential. JOB Summary - Operate fab and assembly equipment to make high quality Hexacomb in a safe and efficient manner. JOB REQUIREMENTS <ul> <li> High school diploma or GED. </li> <li> Good communication skills. </li> <li> Must be able to read at an acceptable level. </li> <li> Must be able to do basic math including multiplication and division. </li> <li> Must be able to work overtime, weekends and holidays as needed. </li> </ul> JOB RESPONSIBILITIES <ul> <li> Follow all safety rules and policies, make suggestions to improve safety and look out for fellow employee's safety. Work to improve our safety culture. </li> <li> Be able to start up, run, and shut down all fab and assembly equipment, currently slitter #1, offline PSA, pallet saw, wedge cutter, die press, and Assembly table. </li> <li> Ensure the quality of product produced in all regards, such as slit positions and depth, dimensions, labeling, and packaging. </li> <li> Train and direct temporary employees when needed. </li> <li> Run all equipment as efficiently as possible, while working to continuously improve set up time, speed, and waste. </li> <li> Understand and handle all aspects of paperwork and data, such as quality check sheets, drawings, Bill of Materials, data entry into our software. </li> <li> Be open to trying new ideas, all the time. </li> <li> Have and encourage very strong teamwork between departments. Ensure lines of responsibility are blurred between departments. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

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MACHINE OPERATOR - 3rd shift Fab Auburn, Washington

Syracuse, NY, USA Req #9793 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust The Quality Facilitator is responsible for daily quality control, product testing, and customer quality assurance activities. The Quality Facilitator supports the quality, environmental, health, safety, and food safety programs within the plant to ensure production of a high-quality product to meet customer needs. Candidate needs to have the ability to complete analysis for the General Manager's direct reports as requested. Principle Accountabilities: <ul> <li> Coordinate with plant management to implement and maintain company quality and food safety standards with the goal of producing high quality products to exceed customer expectations. </li> <li> Work with department managers/superintendents to implement key driver improvement activities through timely and usable product/process quality and safety data collection, data analysis, improvement project measurement and assisting improvement teams. </li> <li> Establish process methods for tracking and reporting environmental compliance to state regulations and establish and maintain relationships with state regulatory authorities and corporate environmental compliance resources. </li> <li> Facilitate and maintain corporate quality and Environmental, Health and Safety (EHS) systems process and procedures at the plant level. </li> <li> Serve as a quality contact with customers to address customer concerns and interests and further strengthen the customer relationship. This includes maintaining knowledge of customer specific quality testing, expectations, and requirements, interfacing with customer quality staff, responding to customer audits and information requests including providing letters of guarantee and/or certificates of audit, and assist the plant management in translating customer satisfaction survey data into action plans. </li> <li> Participate in and serve as interface in plant audits such as quality, food safety, environmental, and customer audits. </li> <li> Provide support in writing programs in support of maintaining the plant's quality (ISO 9000) and food safety certification(s)(ISO 22000) and environmental permitting as needed. </li> <li> Ensure all quality control and measurement devices are appropriately calibrated and maintained. </li> <li> Provide ongoing communication and training to supervisors and operators on quality, Environmental, Health and Safety (EHS), and food safety processes. </li> </ul> Position Requirements: <ul> <li> Education equivalent to a bachelor's degree in Engineering, Industrial Management, Statistics, Business, or related field. </li> <li> Five (5) years' of previous experience in corrugated manufacturing operations preferred. </li> <li> Three (3) years' previous experience developing / implementing quality systems programs in a manufacturing environment preferred. </li> <li> Certified quality engineer preferred. </li> <li> Knowledge of food safety and experience managing food programs. Food safety certification such as Hazard Analysis Critical Control Point (HACCP) preferred. </li> <li> Effective training and presentation skills and the ability to facilitate groups in problem solving. </li> <li> Solid working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook. </li> <li> Strong working knowledge of Cognos Impromptu software is preferred. </li> <li> Exposure to manufacturing shop floor and/or Statistics and Quality software is preferred. </li> <li> Strong organizational skills with the ability to handle numerous details, deadlines, and requests. </li> <li> Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently. </li> <li> Solid analytical skills with the ability to identify opportunities for improvements and conduct deductive reasoning. </li> <li> Strong verbal and written communication skills with the ability to communicate effectively to solicit buy-in from various audiences. </li> <li> Strong interpersonal skills with the ability to network and build relationships with individuals of various experience and corporate levels both within and outside of the company. </li> <li> Strong listening, evaluating, and problem solving skills. Ability to create alternative solutions and meet deadlines. </li> <li> Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. </li> <li> Must be able to travel as necessary and possess a valid U.S. driver's license. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FACILITATOR-QUALITY

Phoenix, AZ, USA Req #9891 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Operate a forklift safely and efficiently. Operates wrapping equipment when necessary. Keeps stock and materials in orderly fashion. Documents materials unloaded and taken off trucks. Responsible for pulling job for production, inbound forms, inventory tags and counts on materials received or shipped. Assists other shipping and receiving material handlers to balance the workload, organize warehouses, and perform general cleaning. Follows rules and procedures relative to the safe and efficient operation of the forklift, also including reporting any missing, broken, bent or worn parts of fork lift to supervisor and/or maintenance. Alert to any obvious defects of incoming material. Adheres to all safety and work rules, company policies and procedures. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. BASIC QUALIFICATIONS: High school diploma/GED. 6+ month's prior experience operating a forklift. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures based on season, around machinery, and heavy forklift traffic. Ability to obtain and maintain PCA certified forklift license. Must be authorized to work in the U.S. KNOWLEDGE, SKILLS & ABILITIES: Ability to work in a fast paced environment and handle multiple requests simultaneously. Ability to work independently and within a team, effectively communicating with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FORK LIFT OPERATOR

Reading, PA, USA Req #8659 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Corrugated Business Associate: Job Posting PCA's Reading, PA plant is currently recruiting for a Production focused Corrugated Business Associate. Description of role: The Corrugated Business Associate is part of the GIFT (Generational Investment for Tomorrow) Program, which focuses on hiring recent college graduates into a rotational training experience with the goal of developing them into well-rounded employees and future leaders at PCA. This is a full-time, salaried position with benefits. What is PCA's GIFT Program? The GIFT Program is a comprehensive rotational training program designed to give recent college graduates experience in the major departments of a corrugated box plant and a well-rounded knowledge of the corrugated packaging industry as a whole. The program lasts anywhere from 10-12 months and has two career paths: Sales and Production. The departments included in the program are Design, Production, Customer Service, and Sales. The program also has group conferences where Corrugated Business Associates will network and participate in professional training with others in the same position. Upon successful completion of the program, the Corrugated Business Associate will transition into a new full-time role in the chosen career path either at their current plant, or another plant that has an opening that aligns with their skills and interests. Principle Accountabilities: Work closely and communicate often with the assigned GIFT Mentor throughout the program to help stay on track and reinforce the goals of the role. Rotate through the four main departments at a corrugated plant: Design, Production, Customer Service, and Sales. Work on any assignments or projects in the given department under instruction of the department supervisor. Learn about the specifics of how the main departments in the plant work together. When possible, identify issues and areas for improvement and present findings as well as possible solutions to the department supervisor and GIFT Mentor. Attend and participate in the GIFT program training conferences. Collaborate with other Corrugated Business Associates to complete projects. Work with the GIFT Mentor (GM/PM/SM/Designee) to conceptualize a career path to follow the GIFT program. Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers. Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers specifically supporting PCA's Commitment to Service that involves doing what is right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make. Basic Qualifications: A bachelor's degree is required upon starting the position. Must obtain Bachelor's degree between designated dates: May 2023 - June 2024 Ability to start position on a day between designated dates: November 2023 - August 2024 Ability to work first, second, or third shift during the production department rotation. Must be able to travel as necessary and possess valid documents for travel via air and car. Preferred Qualifications: A minimum of one Internship or Co-op is preferred especially in an environment related to the GIFT position type. Obtaining a Bachelor's degree in preferably Packaging Science, Engineering, Supply Chain, Business Management or a related field. The successful candidate must possess the following Knowledge, Skills & Abilities: Ability to learn quickly and put new knowledge into practice. Strong written and verbal communication skills. Leadership experience or strong leadership skills with the drive to lead others. Strong interpersonal skills with the ability to network and build relationships with individuals of various experiences and professional levels both within and outside of the company. Quick and concise decision and problem solving skills. Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. All qualified applicants must apply at www.careers.packagingcorp.com to be considered. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Corrugated Business Associate (Production) Reading, PA

Donna, TX 78537, USA &bull; Waco, TX, USA &bull; Woodway, TX 76712, USA Req #9866 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility ensuring effective application of all human resource activities. Dimensions: This position provides full employment cycle support to four manufacturing plants in the Central and South TX area. The facilities employee headcount approximately 450-500 people in total. Responsible for the recruiting/hiring process and orientation of hourly and salaried employees and the day-to-day administration for both hourly and salaried employees and ensuring adherence to Company policies and government requirements with regard to the employment process. This is a hybrid role, with some travel required to the four locations. Plant locations include: Wooodway, TX Waco, TX (2) Donna, TX Principle Accountabilities: <ul> <li> Coordinate the administrative aspects of human resource activities such as performance appraisals, personnel requisitions, job descriptions, new hire process (screen candidates) and leaves of absence. </li> <li> Sources and screens candidates for hiring managers and develops and maintains relationships with community outreach programs for purposes of the Affirmative Action Program. </li> <li> Plan, coordinate and implement new hire employee orientation process for hourly and salaried employees. </li> <li> Tracks and ensures completion of training plans for new employees. </li> <li> Monitors employee turnover and implements appropriate programs to help reduce turnover. </li> <li> Enters electronic employee data in the Human Resources Management System. </li> <li> Supports hourly employee training and maintains training records. </li> <li> Serve as the plant's FMLA coordinator and a point of contact for Alight for all leaves of absence that could be covered by disability and/or FMLA. </li> <li> Monitor FMLA and short-term disability and processes appropriate paperwork. </li> <li> Support hourly performance evaluation process and tracking of compliance requirements. </li> <li> Conduct exit interviews for voluntary terminations. </li> <li> Monitor and respond to all unemployment claims. </li> <li> Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers. </li> <li> Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.</li> </ul> Basic Qualifications <ul> <li> Bachelor's Degree in Human Resources, Business, other related field OR two (2) years of relevant Human Resources experience. </li> <li> Strong communication and interpersonal skills. Capable of effectively communicating with management and hourly personnel. </li> <li> Strong working knowledge of PC applications including Word, Excel, and Outlook. </li> </ul> <ul> <li> Strong organizational skills with the ability to handle numerous details, deadlines, and requests. </li> </ul> <ul> <li> Demonstrable leadership behaviors. </li> <li> Strong understanding of broad-range HR issues. </li> </ul> <ul> <li> Must be able to travel and possess a valid U.S. driver's license. </li> </ul> <ul> <li> Ability to work out of a home office when not on-site at plant locations. </li> </ul> Preferred Qualifications <ul> <li> Two (2) to four (4) years previous human resources-related experience in the manufacturing industry, demonstrating knowledge and understanding of employee relations, recruiting and selection, employee orientation / training on human resource matters. </li> <li> Experience with HRIS software. </li> <li> Experience with Equal Employment Opportunity/Affirmative Action Plans and procedures. </li> <li> Experience with multi-site Human Resources administration. </li> <li> Bi-lingual in Spanish and English </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

HR REPRESENTATIVE - Multi Site

236-AUBURN HX-H, 2820 B Street NW, 2820 B Street NW, Auburn, Washington, United States of America Req #9893 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Shift is Monday through Thursday 7:00pm - 5:00am but overtime and short Friday shifts happen with little notice. Starting pay is $21.01/hr increasing to $22.26/hr as you gain skills and knowledge through training. Third shift includes a $0.35 differential. JOB Summary - Operate fab and assembly equipment to make high quality Hexacomb in a safe and efficient manner. JOB REQUIREMENTS <ul> <li> High school diploma or GED. </li> <li> Good communication skills. </li> <li> Must be able to read at an acceptable level. </li> <li> Must be able to do basic math including multiplication and division. </li> <li> Must be able to work overtime, weekends and holidays as needed. </li> </ul> JOB RESPONSIBILITIES <ul> <li> Follow all safety rules and policies, make suggestions to improve safety and look out for fellow employee's safety. Work to improve our safety culture. </li> <li> Be able to start up, run, and shut down all fab and assembly equipment, currently slitter #1, offline PSA, pallet saw, wedge cutter, die press, and Assembly table. </li> <li> Ensure the quality of product produced in all regards, such as slit positions and depth, dimensions, labeling, and packaging. </li> <li> Train and direct temporary employees when needed. </li> <li> Run all equipment as efficiently as possible, while working to continuously improve set up time, speed, and waste. </li> <li> Understand and handle all aspects of paperwork and data, such as quality check sheets, drawings, Bill of Materials, data entry into our software. </li> <li> Be open to trying new ideas, all the time. </li> <li> Have and encourage very strong teamwork between departments. Ensure lines of responsibility are blurred between departments. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

MACHINE OPERATOR - 3rd shift Fab - Auburn, Washington

Richmond, VA, USA Req #9895 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: 2nd Shift Only Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER~S03015~5204

Richmond, VA, USA Req #9896 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Principle Accountabilities: 2nd Shift Only Set-up rails, print, and die cut section on Flexo accurately in accordance with proper setup techniques. Inspect all dies before and after run to ensure that any necessary repairs are made before the next run. Ensure all bolts for cutting dies are in place and tightly secured. Monitor box quality, including, but not limited to, loose liner, warp, correct size, and print. Check rolls for damage. Maximize the utilization of equipment by operating the machinery at available capacity and speed. Assist Operator, Assistant Operator and Utility with job duties on the machine. Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data Machine Operational Status, Safety Data, Quality Data. Turn in maintenance work orders to supervision for needed repairs. Comply with all company policies and procedures, including safety and maintaining good housekeeping. Adhere to production schedule and make recommendations for optimizing the schedule to meet cost, quality and service goals. Report any unusual scheduling issues to Supervisor. Basic Qualifications: High school diploma/GED. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging or other manufacturing environment. 6 months experience working on a Flexo machine. Knowledge, Skills & Abilities: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work within a team and effectively communicate with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FLEXO FOLDER GLUER HLPR~X03002~5204

1821 Marshall St NE, Minneapolis, MN 55418, USA Req #9885 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Perform start-up, shutdown and normal operation of the Boiler which includes routine checks, chemical analysis and adjustments, and the operation of the boiler on all fuel sources. Complete log entries of the machine and other necessary reports. Problem solve when issues with the machine and support equipment arise. Make starch for use by the Corrugator. Operate the wastewater system. Preventive and corrective maintenance on pumps as needed. Perform other duties as assigned. BASIC QUALIFICATIONS: High school diploma or GED. Licensed as Boiler First Class Engineer Grade B or above . Experience in operation and basic maintenance for Boilers Strong safety background and good attendance record. Works well in a team environment. Ability to work 1st shift, including overtime and weekends. Strong mechanical aptitude and be good communicator. PREFERRED QUALIFICATIONS: Licensed as Boiler Chief Engineer Grade B or above . All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

BOILER OPERATOR - 3rd Shift

1821 Marshall St NE, Minneapolis, MN 55418, USA Req #9898 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER - 3rd Shift

Columbus, IN, USA &bull; Gas City, IN, USA &bull; Vincennes, IN 47591, USA Req #9865 Monday, April 15, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport, and display products of all kinds. Our white paper business delivers Paper with Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility ensuring effective application of all human resource activities. Dimensions: This position provides full employment cycle support to three manufacturing plants in the Central and Southwestern IN area. The facilities employee approximately 400 people in total. Employees at plants may be participants in unions. Responsible for the recruiting/hiring process and orientation of hourly and salaried employees and the day-to-day administration for both hourly and salaried employees and ensuring adherence to Company policies and government requirements within the employment process. This is a hybrid role, with some travel required to the three locations. Plant locations include: Columbus, IN Gas City, IN Vincennes, IN Principle Accountabilities: <ul> <li> Coordinate the administrative aspects of human resource activities such as performance appraisals, personnel requisitions, job descriptions, new hire process (screen candidates) and leaves of absence. </li> <li> Sources and screens candidates for hiring managers and develops and maintains relationships with community outreach programs for purposes of the Affirmative Action Program. </li> <li> Plan, coordinate and implement new hire employee orientation process for hourly and salaried employees. </li> <li> Monitors employee turnover and implements appropriate programs to help reduce turnover. </li> <li> Enters electronic employee data in the Human Resources Management System. </li> <li> Supports hourly employee training and maintains training records. </li> <li> Serve as the plant's FMLA coordinator and a point of contact for Alight for all leaves of absence that could be covered by disability and/or FMLA. </li> <li> Monitor FMLA and short-term disability and processes appropriate paperwork. </li> <li> Support hourly performance evaluation process and tracking of training records. </li> <li> Monitor and respond to all unemployment claims. </li> <li> Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers. </li> <li> Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.</li> </ul> Basic Qualifications <ul> <li> Bachelor's Degree in Human Resources, Business, other related field OR two (2) years of relevant Human Resources experience. </li> <li> Strong communication and interpersonal skills. Capable of effectively communicating with management and hourly personnel. </li> <li> Strong working knowledge of PC applications including Word, Excel, and Outlook. </li> </ul> <ul> <li> Strong organizational skills with the ability to handle numerous details, deadlines, and requests. </li> </ul> <ul> <li> Demonstrable leadership behaviors. </li> <li> Strong understanding of broad-range HR issues. </li> </ul> <ul> <li> Must be able to travel and possess a valid U.S. driver's license. </li> </ul> <ul> <li> Ability to work out of a home office when not on-site at plant locations. </li> </ul> Preferred Qualifications <ul> <li> Two (2) to four (4) years previous human resources-related experience in the manufacturing industry, demonstrating knowledge and understanding of employee relations, recruiting and selection, employee orientation / training on human resource matters. </li> <li> Experience with HRIS software. </li> <li> Experience with Equal Employment Opportunity/Affirmative Action Plans and procedures. </li> <li> Experience with multi-site Human Resources administration. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. #LI-HS1

HR Representative

Waco, TX, USA Req #20044 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Primary Duties : The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group. Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight. Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers. Coordinates with other departments to enhance customer satisfaction. Responsibilities: Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules. Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution. Controls the preplanning of trucks/drivers. Maximizes equipment utilization while ensuring customer shipping requirements are met. Review and analyze financial reports and take corrective action. Generate and communicate freight rates. Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers. Available all hours via cell phone (company phone provided). Basic Qualifications : 1+ years of experience in the transportation field; preferably as a dispatcher Knowledge of transportation industry laws, safety regulations, and general Trucking basics. Preferred Qualifications : Bachelor's degree related to transportation or business application. Experience with TMW dispatch system & Omnitracs satellites. Knowledge/Skills/Abilities: PC skills including Excel, Word and Outlook Strong communication skills Time management & analytical skills Negotiation & decision making skills All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Load Planner

Kalamazoo, MI 49007, USA Req #20066 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. Responsibilities: Follow all company safety rules and lock-out tag-out procedures. Maintain shop equipment per 5S Standards. Other duties as assigned. Operate forklift and roll clamp truck. Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Basic Qualifications: High School Graduate or GED Be passionate about maintaining a safe work environment. Able to pass pre-employment background check and drug test. Must be able to sit, stoop, and bend. Must be able to work overtime and weekends as needed. Must be authorized to work in the U.S. Able to stack parts up to 30 lbs. for a period of up to 12 hours. Preferred Qualifications: Experience in a packaging or other manufacturing environment is preferred. Knowledge, Skills & Abilities: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems and troubleshoot issues. Excellent communication skills. Work with a sense of urgency to reduce downtime of machines. Ability to work in a fast paced environment and handle impromptu schedule changes to meet customer expectations. Ability to multi-task and stay organized. Pay and Benefit: Hourly pay rate for an Associate Level 2 Forklift Operator is $21.80. Excellent benefits package (Health, Dental, Vision). Company-paid life insurance. 401k plan with company match. Retirement Savings Plan. 1.5 pay over 40 hours. Uniform program available. Ability to work in a fast paced environment and handle multiple requests simultaneously. PCA provides a competitive comprehensive benefits package. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

FORK LIFT OPERATOR~3RD SHIFT

Kalamazoo, MI 49007, USA Req #20068 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust At Packaging Corporation of America (PCA), we think of ourselves as more than a box manufacturer. We are an ideas and solutions company. We seek to be the leader in helping our customers - large and small - package, transport and display products of all kinds. It just happens to be that corrugated products are our area of expertise. At PCA, you'll find the best people in the industry operating in a golden rule" culture. We actively promote mutually rewarding relationships with each other and our customers by advocating respect for every individual, ethical and fair practices, and the highest standards in what we say and do. PCA is proud to have a highly skilled and experienced team leading the way. As a Fortune 500 company and one of the largest producers of containerboard and corrugated packaging products in the U.S., PCA offers customers broad expertise and economies of scale, while our multiple plant locations let us rapidly meet the local needs of our customers. Responsibilities: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. Basic Qualifications: High School Graduate or GED Be passionate about maintaining a safe work environment. Able to pass pre-employment background check and drug test. Must be able to sit, stoop, and bend. Must be able to work overtime and weekends as needed. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging or other manufacturing environment. Knowledge, Skills & Abilities: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Ability to work in a fast paced environment and handle multiple requests simultaneously. Pay and Benefit: Hourly pay rate for an Associate Level 3 Stacker is $18.86. Excellent benefits package (Health, Dental, Vision). Company-paid life insurance. 401k plan with company match. Retirement Savings Plan. 1.5 pay over 40 hours. Uniform program available. PCA provides a competitive comprehensive benefits package. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

HELPER/STACKER - 1ST SHIFT

Huntsville, AL, USA Req #20069 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Check waste carts and loads for correct waste tag information with signatures. Help keep a clean work environment for safety reasons. Communicate with the Operator on Baler and Shredder performance, while exchanging information to the incoming Operator. Document any movement and perform a checklist of baler and shredder machines prior to start up. Communicate issues or restraints to the Supervisor. Weigh and spray paint all good dunnage for identification and complete documentation needed for accurate accounting. Complete the soak and pin test to get familiar with the quality processes of the corrugator. BASIC QUALIFICATIONS: High School Graduate or GED. Qualified to drive a lift truck. 3-5 years' experience in the corrugated industry Be passionate about maintaining a safe work environment. Good attendance record. Strong mechanical aptitude and possess problem solving skills. Ability to work any shift including overtime and weekends, as needed. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

BALER OPERATOR - 1st Shift

Jackson, AL 36545, USA Req #9281 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust This will be a learning and development position at the Jackson mill. As a co-op with PCA, the selected individual will work closely with all members of the department by participating in process improvement projects. The individual will be assigned project work including process optimization and studies, process safety evaluations, data analysis, capital project scope and justification, and other process related projects. Principle Responsibilities: <ul> <li> Coordinate projects during design and construction. </li> <li> Assist with software and hardware checkout on new systems and control strategies. </li> <li> Build and implement equipment maintenance databases. </li> <li> Perform data collection and analysis for production optimization. </li> <li> Work with engineers, maintenance, consultants, contractors, vendors, and operations. </li> <li> Coordinate inspection programs for tanks and pressure vessels. </li> <li> Work on special projects to optimize chemical usage in the pulping process. </li> <li> Automate data collection and reporting for production benchmarks. </li> </ul> Basic Qualifications: <ul> <li> A minimum grade point average of 3.0/4.0 is required. </li> <li> Must be a permanent U.S. resident, requiring no sponsorship. </li> <li> Currently attending a participating University (Mississippi State University, The University of Mississippi, Auburn University, University of Alabama, University of South Alabama, University of Maine, University of North Carolina State, University of Miami Ohio, Georgia Tech, University of Tennessee or Tennessee Technology University, majoring in Paper Science or Chemical/Electrical/Mechanical Engineering or other related majors </li> </ul> <ul> <li> Exhibit excellent communication, analytical and computer skills (proficient in MS Word, Excel, and Power Point) </li> <li> Self-starter and be able to work on projects and interpret results with little oversight. </li> </ul> Preferred Qualifications: <ul> <li> Any previous industrial exposure is of benefit. </li> </ul> All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Co-Op Process Engineer - Summer/Fall 2024

Corporate HR Specialist <div> Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities<ul> <li>Runs high volume/production copy machines and performs binding and finishing work.</li> <li>Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.</li> <li>Perform basic equipment troubleshooting and escalate calls to technicians</li> <li>Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc)</li> <li>Performs duties of scanning and /or imaging documents</li> <li>May perform Reception services on temporary/occasional basis</li> <li>Maintains records for management reports and inventories of supplies needed.</li> <li>Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.</li> <li>Calculates charges for jobs performed and maintains logs and may generate reports.</li> <li>Responds to and coordinates all service calls required by customer.</li> <li>May perform filing duties in conjunction with specific customer requests.</li> <li>Delivers completed jobs to pre-determined customer locations within and outside of the site.</li> <li>Maintains daily meter and service logs.</li> <li>May travel between customer's buildings.</li> <li>Answers customer questions regarding status or feasibility of job requests.</li> <li>Ensures upkeep of convenience copier areas by keeping neat and well stocked.</li> <li>Performs duties related to the shipping of materials.</li> <li>Performs duties related to the receiving of materials.</li> <li>May perform meeting room and conference room set ups.</li> <li>May perform building occupant moves within assigned facilities.</li> <li>May perform light maintenance, and cleaning duties as assigned.</li> <li>May occasionally perform shipping, receiving and dock work in a mailroom type environment</li> <li>May require periodic overtime on nights and weekends, including off-hour emergency response.</li> <li>Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.</li> <li>Uses all copier equipment, calculator, fax machine, postage meter and some PC.</li> <li>Performs filing duties, which may include purging' and archiving old documents.</li> <li>Understanding of Ricoh Services Portfolio & Technology</li> <li>Ensures data for Ricoh MOR, SPG and job logs are captured</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires high school diploma or GED and1-2 years of related work experience.</li> <li>Some related copy job experience is preferred.</li> <li>May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.</li> <li>Demonstrate competency in basic computer skills including proficiency in MS Office Suite</li> </ul> KNOWLEDGE, Skills And Abilities<ul> <li>Working knowledge of copier and other related equipment and repair is preferred.</li> <li>Requires knowledge and understanding of shipping/receiving procedures.</li> <li>Basis electronics knowledge is preferred.</li> <li>Possesses ability to work independently and flexibly to complete projects.</li> <li>Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.</li> <li>Possesses ability to comprehend instructions concerning mail delivery.</li> <li>Possesses troubleshooting and problem solving skills.</li> <li>Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.</li> <li>Possesses excellent customer relations skills and excellent verbal communication skills.</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.</li> <li>Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.</li> <li>Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.</li> <li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.</li> <li>Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior On-Site Service Specialist

<div> Site Coordinator POSITION PROFILE Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Reception Services, Copy services, Courier Services, Managed Print services, Hospitality/Conference Room Service, Supply Service, Imaging and Mail, Shipping services. Job Duties and Responsibilities �&bull; Responsible for daily operations of a mail room, copy center, or scanning facility including operating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & Mail, Audio/Visual Equipment. Equipment: Operating know-how with Office/Hospitality equipment �&bull; Responsible for: Courier Services, Reception Services, Switchboard Operations, Hospitality, Conference Room upkeep, Supply upkeep, Shipping & Receiving, Delivering and Processing of Mail. �&bull; Handles formal contact with the customer, on a daily basis. �&bull; Responsible for effective implementation and management of RICOH Service Excellence �&bull; Programs> basic know-how using Office Automation technologies and equipment �&bull; Understands how to operate the required equipment/software efficiently to achieve service level agreements. �&bull; Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies. �&bull; May maintain daily routine functions to include creating/completing work orders, contractor monitoring, inspections, reporting facility related issues, lending support as required. �&bull; May include interaction with contracted vendors, facility management and occupants. �&bull; responsible for office-supply inventory re-ordering, responsible for Conference room coordination and A/V equipment resource management. �&bull; Maintains positive internal working relationships with all department employees by �&bull; communicating in a professional manner. �&bull; Collects and provides data to assigned leadership and customer. May include completing monthly reports to customers with support from assigned leadership. �&bull; Ensures financial responsibilities are met. �&bull; Performs other duties as assigned QUALIFICATIONS (Education, Experience, and Certifications) Typically Requires: �&bull; High school or GED is required �&bull; 1+ years of experience in a related field (B2B and/or technical) �&bull; Previous 1+ year Customer facing work experience required �&bull; Demonstrated knowledge and understanding of technology KNOWLEDGE, Skills And Abilities �&bull; Tactical thought processing �&bull; Ability to present to a small group �&bull; Moderate Problem-Solving Skills �&bull; Basic Customer Service skills �&bull; Basic Technical aptitude �&bull; Basic Written and Verbal Communication skill Working Conditions, MENTAL and PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of �&bull; temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and �&bull; instruction �&bull; prepare, provide and convey diversified information �&bull; Some physical effort required. Work may be sedentary, but does require walking, standing, �&bull; bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, �&bull; files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Site Coordinator

<div> Field Representative II, MS Onsite Technical Support POSITION PROFILE May do one or more of the following for high-end equipment (segment 5+); press operation, copier operation, bindery, fulfillment, QC, final check, pickup/delivery, facility maintenance, mailroom duties. This is an allocated position and exists only when business needs warrant it and must be approved by the Regional Director. This position reports directly to Managed Services Site Leadership, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Follows Ricoh Service Excellence performance requirements. �&bull; Responsible for any or all of the following functions including copy and mail center services, conference rooms and AV management, convenience copier fleet management, and various support services. �&bull; Achieves customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. �&bull; Meets deadlines by working at a quick & steady pace while still maintaining quality/error free work. �&bull; Achieves Time Productive statistics by meeting standards established by the facility. �&bull; Maintains all required reporting tools. �&bull; Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required matching originals. �&bull; Demonstrates the ability to transfer files electronically by sending files from the network to color equipment. �&bull; Produces "error-free/perfect work" by demonstrating the operational knowledge of the use of the duplication equipment used in the location. �&bull; Maximizes print performance as workflow permits, by simultaneously performing a minimum of two functions on print equipment. �&bull; Troubleshoots all hardware and software issues with equipment. �&bull; Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure. �&bull; Presents professional appearance to clients by dressing in a professional attire according to company standards. �&bull; Presents a clean and organized working area. �&bull; Maintains and orders inventories of equipment parts in accordance with company guidelines and processes. �&bull; Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime. �&bull; Organizes a "job" by validating job name and number, reading instructions on the Job Request Form and organizing supplies. �&bull; Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of highly complex office products. �&bull; Demonstrates required digital competencies associated with assigned products and level assignments. �&bull; Performs troubleshooting and repairs or replaces equipment components as necessary. �&bull; Completes technical training on new equipment as assigned. �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically Required: �&bull; Requires high school diploma or equivalent. �&bull; Requires minimum of 3 years of related experience; 5 years is preferred. KNOWLEDGE, Skills And Abilities �&bull; Excellent customer service skills �&bull; Good organizational skills and ability to prioritize �&bull; Ability to use, calibrate and troubleshoot office and complex technical equipment, Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information �&bull; Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.). �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Field Representative II, MS Onsite Technical Support

Corporate HR Specialist <div> Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume/production copy machines and performs binding and finishing work. �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Perform basic equipment troubleshooting and escalate calls to technicians �&bull; Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc) �&bull; Performs duties of scanning and /or imaging documents �&bull; May perform Reception services on temporary/occasional basis �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains logs and may generate reports. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping of materials. �&bull; Performs duties related to the receiving of materials. �&bull; May perform meeting room and conference room set ups. �&bull; May perform building occupant moves within assigned facilities. �&bull; May perform light maintenance, and cleaning duties as assigned. �&bull; May occasionally perform shipping, receiving and dock work in a mailroom type environment �&bull; May require periodic overtime on nights and weekends, including off-hour emergency response. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Understanding of Ricoh Services Portfolio & Technology �&bull; Ensures data for Ricoh MOR, SPG and job logs are captured �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires high school diploma or GED and1-2 years of related work experience. �&bull; Some related copy job experience is preferred. �&bull; May require valid driver's license and minimum levels of auto insurance coverage per Ricoh. �&bull; Demonstrate competency in basic computer skills including proficiency in MS Office Suite KNOWLEDGE, Skills And Abilities �&bull; Working knowledge of copier and other related equipment and repair is preferred. �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. �&bull; Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. �&bull; Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. �&bull; Dealing with tight deadlines and quick turnaround times imposes high stress levels. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

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